Supporting independence through connection. Whether it’s NDIS or Aged Care, we match you with the right carer for warm, reliable care, fast!
We don’t leave you waiting.
We respond and move quickly to organise support, especially when things are urgent or overwhelming.
With over 100 staff we are able to provide support outside the normal 9-5 workday.
We also have workers with overnight and weekend availability.
We listen to what you want in a carer and will carefully match you to a team or workers.
You will see the same familiar faces, not a different person every visit to build trust, routine and comfort.
We choose to be here, we love what we do and the people we serve.
We take time to get to know you, your preferences and your routines, so support feels personal, not clinical or rushed.
The Schaeffer family has been delivering community services under their Quick Response motto for over 17 years.
Our values of Joy, Care and Connection have remained the same.
We offer a diverse range of interconnected services so our clients can easily access many opportunities from the same provider.
Diversity gives us the Quick Response edge.
We don’t just assign carers. We match them — based on personality, experience, and the little things that make you, you. Whether you’re coming home from hospital or looking for everyday support, we’ll make sure you’re cared for by someone you can count on — consistently.
Everyone’s situation is different. Whether you’re an older adult, an NDIS participant, or a support coordinator, we’ll help you find the right support.
We help older Australians stay comfortable and independent at home with the right mix of support. From personal care and domestic help to meal preparation, companionship and transport, we’ll work with you and your family to design support that feels personal – not clinical.
We provide person-centred NDIS support that faligns with your choices and lifestyle. From daily living and community participation, to appointments and social outings, we’ll help you live your life your way, with a carer who respects your choices, routines & preferences.
Fast, reliable and trusted support for your clients. From immediate or planned transitions between providers to hospital discharge requiring ongoing care we understand how important it is to have providers who communicate clearly and follow through. QR Carers offers fast responses, honest capacity updates and reliable carers for your participants, across both Aged Care and NDIS.
Our in-home aged care support starts at $85 per hour, giving you high-quality, personalised care at one of the most competitive rates in the market. You get experienced, consistent carers and transparent pricing – no hidden extras, no surprises.
This rate applies to government-funded and private in-home aged care services.
Note: Aged Care and NDIS pricing are different. Our NDIS service rates are based on the Australian standard pricing.
From quick responses to lasting relationships, see what care really looks like.
Share a few details and we’ll call you within 24 hours to talk through your options.
Reaching out for support can feel like a big step, so we keep things simple and clear. When you call us or request a care call-back using our quick form, we’ll ask for a few basics – whether it’s Aged Care or NDIS, where you’re located and what kind of help you’re hoping for. From there, we guide you through our QRC Care Approach – a straightforward, step-by-step way we get to know you, understand your needs and start putting the right support in place.
Share a few details and we’ll call you within 24 hours to talk through your options.
We will match you with carers who also live in your local community. Our teams support older adults, NDIS participants and families in Brisbane and Bundaberg.
REQUESTING SUPPORT FOR SOMEONE
We work closely with support coordinators and referrers to put the right supports in place quickly. Expect fast responses, clear communication and reliable carers.
QR Carers was built to be an employer of choice. A place where great people can do great work and still have a life outside of it. Our leadership team is committed to genuine work–life balance, clear and honest communication, and creating safe, healthy workplaces where carers feel supported, heard and valued. We invest in careers, take financial accountability seriously, and stay actively involved in our local communities – because when our team is thriving, the people and families we support thrive too.
when people feel acknowledged, everything changes. A timely and considered response can ease anxiety, build trust, and reassure people that they are supported by a team who cares and works together.
you will be met with kindness, consistency, and professionalism. As a team, we communicate clearly, follow through with intention, and respect your time, needs, and individual circumstances.
work that feels calm, thoughtful, and reliable. Through teamwork and shared responsibility, we strive to bring ease into people’s lives and ensure they feel confident, cared for, and well supported.
we know we’ve helped someone feel lighter—when clarity replaces worry, trust is built, and there is a shared sense of reassurance that the right supports are in place.
Whether you’re a family member, case manager, or hospital coordinator — we make connections simple. Find out more about our key services.
Share a few details and we’ll call you within 24 hours to talk through your options.
If you think you or your family member might be eligible for the NDIS, the first step is to check the eligibility and then apply through the official NDIS website. You can read about who the NDIS supports and how to apply here: “Am I eligible?” and “How to apply” on the NDIS site. Simply visit https://www.ndis.gov.au/applying-access-ndis/how-apply for more information.
If you’d like help understanding what supports we could provide once you have a plan, you can always Request a Call-Back and we’ll talk it through in plain English.
Government-funded aged care support at home starts with My Aged Care. You’ll need to apply for an assessment, which you can do online or by calling 1800 200 422. The official “How to apply for an assessment” page explains the steps and what to expect. Simply visit https://www.myagedcare.gov.au/how-get-assessed to find out more.
Once you’ve had your assessment and you’re approved, you can choose a provider like QR Carers to deliver your in-home support.
The comfort and safety of all members are of paramount importance to us. All residences are access-controlled with 24-hour onsite security.
Here are some of the signs it may be time to consider care: Your loved one has trouble with hygiene and basic self-care. Your loved one is no longer able to leave the home due to unpredictable behavior. Your loved one has become increasingly agitated or aggressive due to dementia.
You can contact us directly or ask your support coordinator to reach out. We’ll discuss your NDIS plan, your goals and what a typical week looks like, then suggest supports that fit. From there, we’ll match you with workers and set up a schedule.
It’s best to contact us as early as possible, especially for weekends, holidays or longer stays, as availability can fill up quickly. If something urgent comes up, still call – we’ll let you know honestly what we can do.
We’ll always try to work around your preferred days and times, within our capacity and your funding. We’ll discuss what works best for you and build a schedule that fits your routines as closely as possible.
Two main government entry points help with funding:
NDIS funding (for people with disability): Start with the NDIS “Understanding” and “How to apply” pages to learn about eligibility, applying and using your plan.
Aged Care funding (for older Australians): Start with My Aged Care, which explains available services, how to apply for an assessment and how funding works.
It’s completely normal to feel confused by all the information. If you’d like someone to walk through it with you and talk about how QR Carers can support you once funding is in place, simply Request a Call-Back and we’ll help you make sense of it.